3. Information We Collect
We collect two primary categories of information when you use the Website: information you voluntarily provide to us, and information collected automatically through your use of the Website.
We may also receive limited information from third-party sources, as described below.
3.1 Information You Provide to Us
You may choose to provide personal information when you: contact us through the Website, request information about Building 21, sign up to receive updates or communications, or otherwise submit information through Website forms.
The information you provide may include your name, email address, organization, role, or other contact information. We collect this information so we can respond to your requests and communicate with you.
3.2 Information Collected Automatically
When you visit the Website, we and our service providers may automatically collect certain information about your device and usage, including: internet protocol (IP) address, browser type and operating system, date and time of access, pages viewed and links clicked, and general Website usage patterns.
This information helps us operate, secure, and improve the Website.
3.3 Cookies and Similar Technologies
The Website uses cookies and similar technologies to support functionality and help us understand how visitors interact with the Website.
Cookies are small text files placed on your device that help us: analyze aggregate Website usage, improve Website performance and content, and maintain basic Website functionality.
You can control cookies through your browser settings. Blocking or deleting cookies may affect how certain parts of the Website function.
3.4 Analytics and Experience Tools
We use analytics and website experience tools to better understand how visitors use the Website and to improve usability and performance. These tools may collect information such as IP address, device information, session activity, and interaction patterns.
Our analytics and experience tools include:
*Google Analytics, which helps us understand Website traffic and usage trends. Google Analytics uses cookies and similar technologies to collect information about how visitors use the Website. We use this information to compile reports on Website activity and improve Website performance.
*Hotjar, which helps us understand how visitors interact with the Website through aggregated analytics and session-based insights (such as which pages are visited and how users navigate the Website). Hotjar uses cookies and similar technologies and processes information in a pseudonymized or aggregated form to help us improve the Website experience.
We use these tools solely for Website analytics and improvement purposes. We do not use Website data for behaviorally targeted advertising, and we do not sell Website visitor information.
3.5 Information from Third-Party Sources
We may receive limited information from third-party sources, such as aggregated analytics data or information shared when you interact with Building 21 through external platforms. If we combine such information with personal information, we treat it as personal information under this Privacy Policy.